Welcome to MERS Customer Experience Portal
Manage your account
Create a new account and manage your existing account.
Submit forms
Submit your exploration and mining forms (Applications / Notices / Programs / Reports).
Track progress
Access your dashboard to monitor statuses, notifications and manage your applications and submissions.
Support resources
Access the MERS Customer Experience Portal support resources for assistance. Support Resources
Customer support
If you require assistance using the MERS Customer Experience Portal, please Submit Support Ticket
Mining register
Search the Mining Register. Search
Notice
MERS Portal Planned Outage Notice
The MERS Portal will be temporarily unavailable while we deploy important system improvements and fixes.
Outage period: Thursday 30 April 2026 8:00 PM – Friday 1 May 2026 07:00 AM (ACST)
During this time, users will not be able to access the system.
This release includes defect fixes identified by users, new system features, performance tuning, and improvements to application processing, data accuracy, and overall user experience.
We apologise for any inconvenience and appreciate your patience as we work to improve the system.