Welcome to MERS Customer Experience Portal
Manage your account
Create a new account and manage your existing account.
Submit forms
Submit your exploration and mining forms (Applications / Notices / Programs / Reports).
Track progress
Access your dashboard to monitor statuses, notifications and manage your applications and submissions.
Support resources
Access the MERS Customer Experience Portal support resources for assistance. Support Resources
Customer support
If you require assistance using the MERS Customer Experience Portal, please Submit Support Ticket
Mining register
Search the Mining Register. Search
Notice
MERS Portal Planned Maintenance Notice
The MERS Portal will undergo planned maintenance as we deploy important system improvements and fixes.
Maintenance period: Thursday 4 June 2026 8:00 PM – Friday 5 June 2026 6:00 AM (ACST)
There is no planned outage during this time; however, system performance may be temporarily impacted.
This release will include improvements to Map Layer Intersections, providing clearer progress feedback with estimated timeframes, immediate status indicators, and consistent visibility throughout processing.
Similar enhancements will be applied to the Public Mining Register, with updated messaging to better communicate expected completion times for extracts.
We apologise for any inconvenience and appreciate your patience as we continue to improve the system.