Welcome to MERS Customer Experience Portal

Manage your account

Create a new account and manage your existing account.

Submit forms

Submit your exploration and mining forms (Applications / Notices / Programs / Reports).

Track progress

Access your dashboard to monitor statuses, notifications and manage your applications and submissions.

Support resources

Access the MERS Customer Experience Portal support resources for assistance. Support Resources

Customer support

If you require assistance using the MERS Customer Experience Portal, please Submit Support Ticket

Mining register

Search the Mining Register. Search

Notice

MERS Portal Service Disruption Notice


The MERS Portal may experience intermittent access or performance issues due to broader Microsoft service instability affecting organisations across Australia and New Zealand.

Public monitoring services have also recorded an increase in Azure-related outage reports during this incident.

Our team is monitoring the situation and will provide further updates as information becomes available.

We apologise for any inconvenience and appreciate your patience.