Welcome to MERS Customer Experience Portal
Manage your account
Create a new account and manage your existing account.
Submit forms
Submit your exploration and mining forms (Applications / Notices / Programs / Reports).
Track progress
Access your dashboard to monitor statuses, notifications and manage your applications and submissions.
Support resources
Access the MERS Customer Experience Portal support resources for assistance. Support Resources
Customer support
If you require assistance using the MERS Customer Experience Portal, please Submit Support Ticket
Mining register
Search the Mining Register. Search
Notice
MERS Scheduled System Update
Please be advised that MERS will be underdoing a scheduled system update on Friday, 6 March, between 9:00 pm and 12:00 am.
During this period, users may experience reduced performance or intermittent access to the system.
To avoid disruption, users are advised to resume normal use from Saturday morning.
Priority Investigation: Incorrect Historic Reminder Notifications
We are currently aware of an issue where some tenement holders may have received incorrect historic reminder messages generated from outdated pre‑MERS datasets.
These messages may reference historical lodgement periods and may include out‑of‑date holder names or contact details.
The matter is under active investigation and is being treated as a priority.