Welcome to MERS Customer Experience Portal

Manage your account

Create a new account and manage your existing account.

Submit forms

Submit your exploration and mining forms (Applications / Notices / Programs / Reports).

Track progress

Access your dashboard to monitor statuses, notifications and manage your applications and submissions.

Support resources

Access the MERS Customer Experience Portal support resources for assistance. Support Resources

Customer support

If you require assistance using the MERS Customer Experience Portal, please Submit Support Ticket

Mining register

Search the Mining Register. Search

Notice

Updated Message

We are aware that the 6‑digit verification codes sent via SMS for logging into the MERS Portal no longer appear as coming from “SAGov.” Instead, the messages are currently being delivered from a number ending in 204.

This is a known issue within the department, and we are actively working to restore the correct sender identification. Please be assured that these messages are still legitimately sent by SAGov, and there is no cause for concern.

We apologise for any inconvenience this may have caused and appreciate your patience while we resolve the issue.