Welcome to MERS Customer Experience Portal
Manage your account
Create a new account and manage your existing account.
Submit forms
Submit your exploration and mining forms (Applications / Notices / Programs / Reports).
Track progress
Access your dashboard to monitor statuses, notifications and manage your applications and submissions.
Support resources
Access the MERS Customer Experience Portal support resources for assistance. Support Resources
Customer support
If you require assistance using the MERS Customer Experience Portal, please Submit Support Ticket
Mining register
Search the Mining Register. Search
Notice
Easter Break Notice
Please note that MERS will continue to function as normal over the Easter break. However, customer service desk tickets will not be monitored or responded to during this period.
The Department for Energy and Mining will respond to your enquiries from 7 April 2026.
Thank you for your understanding.