Welcome to MERS Customer Experience Portal
Manage your account
Create a new account and manage your existing account.
Submit forms
Submit your exploration and mining forms (Applications / Notices / Programs / Reports).
Track progress
Access your dashboard to monitor statuses, notifications and manage your applications and submissions.
Support resources
Access the MERS Customer Experience Portal support resources for assistance. Support Resources
Customer support
If you require assistance using the MERS Customer Experience Portal, please Submit Support Ticket
Mining register
Search the Mining Register. Search
Notice
Notifications
We are currently aware of an issue where some tenement holders may have received incorrect historic reminder messages generated from outdated pre‑MERS datasets.
These messages may reference historical lodgement periods and may include out‑of‑date holder names or contact details.
The matter is under active investigation and is being treated as a priority.
SMS Verifications
We are aware that the 6‑digit verification codes sent via SMS for logging into the MERS Portal no longer appear as coming from “SAGov.” Instead, the messages are currently being delivered from +61 448 287 204.
This is a known issue within the department, and we are actively working to restore the correct sender identification. Please be assured that these messages are still legitimately sent by SAGov, and there is no cause for concern.
We apologise for any inconvenience this may have caused and appreciate your patience while we resolve the issue.